IT & Networking support for your business

In today’s world competitive business rely on technology to maintain their systems, financial reporting and customer service. When technology counts 24 hours a day, 7 days a week, Ulwazi immediate resolution IT works. IT support purpose is to support business mission giving your team effortless access to company information, to support a pleasurable customer service experience.

Hire us

Reasons to work with Ulwazi
  • Increase system uptime and productiviy
  • Decreased Costs
  • Enhance user satisfaction
  • Problem resolution Service level agreement(SLA)
  • Issue logging, recording and resolution
  • Monthly Reporting
  • Request for change (RFC) & authorization process
  • Issues escalation & Notifications
  • Patience , care understanding your business needs
  • Skills available immediately to resolve your issues when you need them (day, night and weekends)
  • Desktop / Server / Helpdesk with ITIL (ITIL® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.)standard service delivery
  • Authorized Software suppliers for industry key products